Send an inquiry from the home page with your date and group size. If you already sent one, include your details in the message so we can find it quickly.
Support
Talk to us before your date
What we can help with
- Pickup expectations and timing questions
- Accessibility notes and walking considerations
- Clarifying what’s included vs. not included
Fastest way
Contact options
We prioritize clear, useful replies. For the best results, include your preferred date, traveler count, and any accessibility notes.
Common questions
Yes—reach out as soon as you can with your updated details (date, traveler count, or contact info). We’ll do our best based on availability.
We’ll review accessibility and timing considerations and advise you when possible. Add notes in your request message so we can respond with care.
Pickup guidance is provided after confirmation. If you have questions before then, contact support and we’ll explain what to expect.